A truthful workflow is a shared responsibility.

1. Agreement and eligibility

By creating an account, purchasing a plan, or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for a company, brokerage, agency, photographer, property owner, or other organization, you represent that you have authority to bind it, and “you” includes that organization.

You must be at least 18 and legally capable of entering a contract. If you do not agree, do not use the Service. Mandatory consumer rights in your jurisdiction are not excluded or limited by these Terms.

2. What Stageivo provides

Stageivo uses automated and AI-assisted processing to create conceptual images of how an interior room might look with movable furniture and décor. The Service includes upload, processing, generation, comparison, correction, review, approval, project organization and download features.

Stageivo is a software provider—not a real-estate brokerage, MLS, photographer, architect, appraiser, inspector, lawyer, or compliance authority. Outputs are creative marketing assistance and are not verified statements of property condition, dimensions, value, habitability, availability, or what is included in a sale or lease.

We may modify, improve, suspend, or discontinue features. We will provide notice when required by law or where a material change adversely affects a paid subscription.

3. Accounts and security

• Provide accurate account and billing information and keep it current.
• Keep credentials confidential and do not share an account beyond authorized users.
• Notify us promptly if you suspect unauthorized access or misuse.
• You are responsible for activity under your account and for users you authorize.

We may restrict or suspend access to protect the Service, investigate misuse, comply with law, address non-payment, or prevent harm. We will provide notice and an opportunity to cure where reasonably practicable and legally appropriate.

4. Plans, photo allowances, renewals, and refunds

Paid plans include the features and photo allowance presented at checkout. Starting a generation or confirmed correction may consume the amount shown before the action. Allowances have no cash value, are not transferable, and may expire or reset as stated for the plan. Failed jobs should not consume allowance except where the failure results from prohibited content, user misuse, or circumstances stated at confirmation.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides buyer-support services and handles payment processing, taxes, recurring charges, cancellations, and returns. Subscriptions automatically renew for the same billing period until canceled. You can cancel through Stageivo’s billing page or the link in your Paddle receipt; cancellation normally takes effect at the end of the current paid period.

Refunds and statutory withdrawal rights are handled under applicable law and Paddle’s Refund Policy and Buyer Terms. Nothing in these Terms limits non-waivable refund or consumer rights.

5. Your photos, instructions, and generated outputs

Your rights and permissions

You retain your rights in photos, instructions, property data, and other content you submit (“User Content”). You represent that you own or have sufficient permission to upload, process, modify, and use that content, including permission from the property owner, photographer, brokerage, copyright owner, and any other relevant party.

You grant Stageivo and its service providers a worldwide, non-exclusive, limited license to host, copy, process, transmit, modify, and display User Content solely to provide, secure, support, and improve the Service as permitted by our Privacy Policy.

Outputs

As between you and Stageivo, and to the extent permitted by law, you may use generated outputs for your lawful business purposes, and Stageivo assigns any rights it may have in those outputs to you. This does not grant rights in third-party material, trademarks, people, properties, or content you did not have permission to use. Laws may not recognize exclusive copyright in wholly AI-generated material, and similar outputs may be created for others.

You must review each output against its original before use. Do not use an output that invents, removes, hides, or materially changes a property feature, defect, view, dimension, boundary, fixture, appliance, surface, landscaping, neighboring property, utility, or other fact unless that use is lawful, non-deceptive, and fully accurately described.

6. Real-estate advertising and virtual-staging responsibilities

You are responsible for:

• presenting a truthful, non-deceptive picture of the property and explaining digital alteration wherever required;
• preserving the original image and publishing it beside the altered image or through an accessible link or QR code when required;
• adding required photo descriptions, virtual-staging fields, listing remarks, watermarks, attribution, and other notices;
• following the rules of every relevant MLS, portal, brokerage, association, state, province, country, advertising channel, and professional licensing body;
• confirming that furniture and décor are not conveyed with the property unless the listing separately states otherwise;
• avoiding discriminatory content or advertising practices and complying with federal, state, and local fair-housing laws; and
• obtaining professional legal or compliance advice where requirements are unclear.

Important U.S. examples

These examples are not exhaustive. The FTC evaluates the overall impression of an advertisement and requires material qualifications to be clear and conspicuous. The 2026 NAR Code of Ethics requires REALTORS® to be honest and truthful and present a true picture in advertising. Local MLS rules may be stricter: Stellar MLS, for example, requires a notice for digitally altered images and prohibits changing permanent fixtures, hiding defects, altering views, or distorting dimensions.

California Business and Professions Code requirements effective in 2026 cover certain digitally altered real-estate advertising. Covered professionals must use a reasonably conspicuous alteration notice and provide access to the original image. CRMLS guidance additionally calls for the unaltered image immediately before or after the enhanced image and a label in the photo description. Requirements can change, so check current primary and local sources before publication.

7. Acceptable use

You may not use the Service to:

• deceive buyers, renters, owners, lenders, insurers, appraisers, or regulators;
• hide damage, safety issues, environmental conditions, or material property facts;
• create discriminatory housing advertisements or unlawfully target or exclude people;
• upload content you do not have the right to use or that violates privacy or publicity rights;
• process images containing unlawful content, sexual content involving minors, or exploitative material;
• reverse engineer, scrape, overload, bypass limits, probe security, or disrupt the Service;
• resell or provide the Service to third parties except under an authorized plan; or
• use outputs to train a competing model or service without written permission.

8. Third-party services

The Service relies on third parties including authentication, cloud, generation, analytics, diagnostics, and payment providers. Their terms and privacy notices may apply to their independent services. We are not responsible for third-party websites or services outside our control, but we remain responsible for our own obligations under applicable law.

9. AI limitations and service disclaimers

AI outputs are probabilistic and may be inaccurate, incomplete, unrealistic, similar to other outputs, or inconsistent with your instructions. Generation may fail or take longer than estimated. You are solely responsible for human review and the decision to publish or rely on an output.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” STAGEIVO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND LEGAL OR MLS COMPLIANCE. WE DO NOT WARRANT THAT OUTPUTS WILL BE ERROR-FREE OR SUITABLE FOR ANY PARTICULAR LISTING.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAGEIVO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS; OR CLAIMS ARISING FROM A LISTING, TRANSACTION, PROPERTY MISREPRESENTATION, MLS PENALTY, OR YOUR FAILURE TO REVIEW OR ACCURATELY DESCRIBE AN OUTPUT.

To the maximum extent permitted by law, Stageivo’s aggregate liability arising from the Service will not exceed the greater of US $100 or the amount paid for the Service during the three months before the event giving rise to the claim. These limits do not apply where prohibited or to liability that cannot legally be limited.

11. Indemnity

To the extent permitted by law, business users will defend and indemnify Stageivo and its personnel against third-party claims, losses, fines, and reasonable costs arising from their User Content, listings, unlawful or deceptive use of outputs, violation of these Terms, or infringement of another party’s rights. This does not apply to the extent a claim results from Stageivo’s breach, negligence, or willful misconduct.

12. Termination and data

You may stop using the Service or cancel a subscription at any time. Subscription cancellation and account deletion are separate actions. On termination, your right to use the Service ends, but provisions that by nature should survive—including payment, intellectual property, disclaimers, liability, indemnity, and disputes—remain in force. Data is handled as described in the Privacy Policy.

13. Disputes, governing law, and general terms

Before filing a claim, contact hello@stageivo.com and allow 30 days for an informal resolution. These Terms are governed by the laws applicable to the Stageivo contracting entity identified in your order or account documentation, without regard to conflict-of-law rules, while preserving mandatory rights available where you reside. Courts with jurisdiction over that contracting entity will have non-exclusive jurisdiction unless applicable law requires otherwise.

If any provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, or sale. These Terms and incorporated policies are the entire agreement about the Service unless a signed agreement says otherwise.

14. Changes to these Terms

We may update these Terms. We will post the revised Terms and provide additional notice of material changes when required. If you do not agree, stop using the Service and cancel before the new Terms take effect. Continued use after the effective date means acceptance where permitted by law.

15. Contact and regulatory references

Questions about these Terms can be sent to hello@stageivo.com. Billing, cancellation, and refund requests should also use the Paddle support link shown in your receipt or Stageivo billing portal.